Contact Us

Your satisfaction is our goal. If for any reason you are not satisfied with your purchase, please email us with your order number for return and refund instructions. 

We have a 30-Day Return Policy for items in new condition. 

For tracking information on your package, email customer care with your order/invoice number and we are happy to get this to you. You will not see this updated on the order confirmation page. 

Email: support@xohalo.com or fill the form below. [make certain your email is correct, or you will not get a response.]